Oversees the entire organization and provides strategic leadership.

Provides administrative support to the President and IT team.

Leads digital innovation and process optimization initiatives.

Handles internal communications and also represents Quebec sales.

Leads the sales team and drives business growth.

Manages client relationships and sales in Montreal.

Supports sales operations and customer outreach in Montreal.

Develops BI tools and reports to support data-driven decisions.

Manages daily operations and coordinates departments.

Oversees IT and system-related project planning and execution.

Administers systems and infrastructure for IT projects.

Supports new client onboarding and tech setup.

Leads the IT support team and ensures issue resolution.

Provides technical assistance and troubleshooting.

Handles technical issues and end-user support.

Resolves support requests and maintains user systems.

Offers IT support and hardware/software troubleshooting.

Provides front-line technical support to staff.

Leads automation and AI strategies and implementation.

Builds partnerships and drives business development.

Leads software development and engineering.