Privacy Policy
Last updated: April 24, 2025
At Nexxo Technologies, your privacy isn’t just a policy — it’s a priority. We are committed to protecting the personal information of our clients, website visitors, and partners. This page explains what data we collect, how we use it, and how we keep it safe.
Who We Are
Nexxo Technologies is a Managed Service Provider (MSP) based in Quebec, Canada. We specialize in IT services, cybersecurity, cloud solutions, and automation for small to mid-sized businesses. This policy applies to all of our digital properties, including this website and any services you access through it.
What Personal Information We Collect
We may collect the following information when you visit our site, request a demo, download content, or engage with our services:
- Contact information: name, email address, phone number, company name
- Device and usage data: IP address, browser type, pages visited, time spent on site
- Client data (for services): system logs, diagnostic data, configuration files — only as required to deliver services
- Cookies and tracking tools: see “Cookies & Analytics” below
We only collect what we need — and nothing more.
Why We Collect It
We use your data to:
- Respond to your inquiries or support requests
- Provide, maintain, and improve our services
- Send relevant communications (with your consent)
- Ensure the security of our platforms
- Comply with legal and regulatory obligations (including Quebec's Loi 25)
Consent
We rely on your consent to collect and use your personal information, except where permitted or required by law. You can withdraw your consent at any time by contacting us.
Who We Share It With
We do not sell your data. We may share it with trusted third-party service providers—such as cloud hosting or CRM platforms—strictly for business operations. In certain cases, we may also share it with legal or regulatory authorities to comply with the law. All vendors are required to adhere to confidentiality and data protection agreements.
Your Rights
Under Loi 25 and PIPEDA, you have the right to access your personal information, correct inaccuracies, withdraw consent, and request deletion—subject to legal exceptions. To exercise these rights, contact our Privacy Officer at privacy@nexxo.ca.
Cookies & Analytics
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and support remarketing. You can manage your cookie preferences through your browser settings. We also use analytics tools, such as Google Analytics, in full compliance with applicable privacy regulations.
Data Retention & Security
We retain your data only as long as necessary for its intended purpose or as required by law. We apply industry-standard security measures, including encryption, access controls, and secure data storage, to keep your information protected.
Cross-Border Data Transfers
Some of our service providers may store or process data outside of Canada. In such cases, we ensure that appropriate legal safeguards are in place to protect your information according to Canadian standards.
Changes to This Policy
We may update this policy to reflect regulatory changes or improvements in our practices. If we make significant changes, we’ll notify you by email or on this page.
Contact Us
If you have any questions, concerns, or requests about your privacy, please get in touch:
Nexxo Technologies
4115 Saint-Laurent Blvd, Suite 201, Montreal
info@nexxo.tech
+1 (514) 548-3466, ext. 2
