Align your team with your business goals with Microsoft Viva Goals

You often hear the words "digital transformation" and "collaboration." What do these concepts really mean? What do they mean for the day-to-day running of your business?  

Collaboration cannot happen without shared goals. When departments are isolated and disconnected, there can be conflicting priorities. People are doing their best but aren't pulling in the same direction.  

Digital transformation is simply the use of technology to better achieve business objectives. It encompasses moving away from analog ways of doing things and transitioning to more automated and connected tools.  

Microsoft has been at the forefront of digital transformation and collaboration. Its Viva platform improves the employee experience through the use of AI, automation, cloud connectivity, and more.  

In this article, you'll get an overview of Microsoft Viva. Then, we'll dive into one of Viva's latest offerings, Viva Goals. We'll explore what it takes and how it can help your business achieve its goals.  

What is Microsoft Viva?

Microsoft Viva is a suite of employee experience-driven apps that connect to the Microsoft 365 platform, primarily Microsoft Teams. The apps act as add-ons that can leverage your company's digital capabilities.  

There are currently seven applications in the Microsoft Viva range:  

• Viva Topics: This allows businesses to leverage knowledge and expertise. It suggests relevant topics from the company's knowledge base based on keywords.  
• Viva Connections : Provides employees with a personalized and connected news feed. The company's news feed delivers important news, conversations, and tools.  
• Viva Learning  : Empowers employee training applications. Enables employees to easily learn new skills from MS Teams applications.  
• Viva Insight  : Improves employee well-being and company culture. Uses data-driven insights to provide recommendations on productivity and well-being.  

• Viva Sales  : Reduces data entry required by salespeople. Provides useful recommendations on prospect interactions.
• Viva Engage  : Cultivates personal and community networking. Promotes engagement and knowledge sharing.  
• Viva Goals  : Enables clarity and alignment of company goals.  

The Viva portfolio expands what businesses might traditionally consider “software.” It connects Microsoft Office and M365 applications. It also focuses on people rather than the tool. Microsoft designed Viva applications to use AI. This makes work easier and provides visibility into actionable data points.  

What is Viva Goals?

Viva Goals is one of Microsoft's latest Viva apps. It connects teams to move toward shared goals. Employees are aligned, whether in the accounting department or customer support.  

Business leaders can view Viva Goals as a way to consolidate corporate objectives. They can then link these objectives to more specific goals for each department.

For example, let's say your business goal is to provide exceptional customer support. This goal itself is rather generic. It doesn't relate to what teams need to do to achieve it in a tangible way.  

In Viva Goals, this objective can have different guidelines for each team. For example, customer support must reduce issue resolution time by 8 hours. This sets the goals at a specific level and allows organizations to track progress.    

Here are the main added values ​​of using Viva Goals.  

Align your team around common goals

Viva Goals puts corporate goals into tangible form. Success is defined for both teams and individuals. Work results are directly linked to company-wide goals.  

Everyone is on the same page, rather than departments pursuing different goals. With this alignment, companies can achieve their goals more easily.

Stay focused on the goals

Viva connects to other M365 applications, making data collection easier. This information helps leaders more easily see progress toward goals.  

Employees stay focused on the goals. This is because the goals are tied to their daily work objectives. Rather than being something they hear at a company event, the goals are integrated into the workflow.

Integration with Teams and M365

Integrating with Teams puts goals first. Employees are recognized for achieving goals and helping the company achieve its own. This keeps everyone engaged and moving forward together.  

Progress toward goals isn't stored in a spreadsheet on someone's cloud drive. Instead, goal achievement statistics reside in the tools used daily. When goals remain visible, organizations are more likely to achieve them.  

How to get Viva Goals?

If you would like to subscribe to Viva Goals as an add-on to your M365 plan, it currently costs $7.70 per user per month. For the entire Viva suite of apps, the current price is $11 per user per month.  

Questions about Microsoft 365 or Viva Goals?

Digital transformation with tools like Microsoft Viva is a must if you want to keep up with the times. Old ways of doing things are giving way to cloud, AI, and machine learning. We can help you navigate this territory. Contact us and schedule a consultation to learn more.    

About Nexxo

Nexxo Computer Solutions specializes in providing IT and technology services to Quebec businesses. Its mission is to offer Quebec companies IT services tailored to their needs. Acting as an external IT department, it handles all of a company's IT tasks, allowing it to focus on its business activities. It achieves this by collaborating closely with its clients and putting their interests at the center of its concerns.