Discover Microsoft Productivity Score

May 13, 2025
15 min read
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At Nexxo , we know that productivity can be difficult to track, no matter where employees are working from. How do you know if they're using their tools in the most optimal way possible ? What can you do to help them implement good practices?

These are questions managers often ask themselves. Their team's autonomy can be hampered if they don't look at the right data. For example, you can't assess productivity simply by employee clock-in/clock-out times.

In today's remote and hybrid work environment, the value and work product an employee brings to the table are a better indicator. It's also important to consider what can hinder good employees and prevent them from doing great work.

Technology tools can slow down dedicated workers if they are unfamiliar with them. Employees may do things the way they've always done them without realizing there's a more efficient way .  

Productivity can be a tricky area to approach. You don't want to invade a remote employee's privacy by tracking their every action. This wouldn't lead to positive progress .  

What is the solution?  

If your company uses Microsoft 365, then you have a tool you can use to find a productivity goldmine . That tool is Microsoft Productivity Score . 

What does Microsoft Productivity Score do?

Microsoft Productivity Score examines some key areas of your employees' workflow. It also looks at them as a whole. Because it looks at your team as a whole, you avoid employees feeling spied on. This tool provides you with useful information that you can share with your staff. This information helps optimize their performance. It also includes hardware information. You can use it to see if your company's tools and software are slowing people down.

MS Productivity Score examines the following areas: 

Human Experiences

This category examines how people work. Are they using best practices for collaboration, or are they doing things the hard way? Are meetings running too long? Are employees still sending email attachments instead of using shared cloud storage links ? An example of a piece of information in this category would be: " Each employee could save an average of 100 minutes per week by collaborating on documents online." Productivity Score can show you where your team stands on this metric, and more.  

Saving 100 minutes per week is equal to approximately 86.6 hours per year . That 's more than 2 weeks of work!

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The subcategories within human experiences are  :

  • Communication
  • Content sharing
  • Mobility
  • Meetings
  • Teamwork

Technological Experiments

Technology Experiences examines the health and performance of your devices . Do you have hardware and software issues on your devices that could slow down your team ? Are there network connectivity issues ? Are applications being updated as they should be ?  

This category will examine the technology your team is working with and let you know if there are any areas of risk. Technology that is n't working properly or is insecure can slow down your business.

You will find these three subcategories in the technological experiences section:  

  • Endpoint scanning ( you will need Intune for this) 
  • Network connectivity
  • Microsoft 365 App Health

Special Reports

There 's more to it than just human and technological experiences . Microsoft Productivity Score has a special reporting area . It provides details on business continuity.  

This report can show you how employee collaboration and other activities are changing. It examines all of this during your company's transitions . For example, when you transition from working remotely to returning to the office. This report shows you how these changes impact your team's productivity.

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How does Productivity Score help your company?

Automatic metrics tracking

Microsoft Productivity Score automatically tracks your team's use of Microsoft 365 apps. It will then give you valuable insights into how your employees are using their digital tools.

These metrics give you a good idea of ​​your staff's practices. Often, they just need some guidance to learn a more optimal way of doing things.

Information to understand the data

This tool offers you valuable insights into data. You'll not only understand the metrics ; you'll understand the context. This allows you to educate yourself , and you can then educate your employees on tips for improving workflow and saving time.  

For example, getting a quick answer to a question saves time , but you might not realize that using @mentions can help you get there. Productivity Score will tell you how many people are using @mentions in Teams communications and how much it increases response rates.  

Recommendations for actions to be taken

The third guidance you get is: what to do with the information. Productivity Score will give you recommendations for actions to take to improve productivity.  The combination of metrics, guidance and recommendation makes it a complete tool.  

Want to get started with Microsoft Productivity Score?

At Nexxo , we can help your Quebec business get started with this tool. We can also provide you with solutions to increase your company's productivity . Contact us to discuss it !

About Nexxo

Nexxo Technologies is a company specializing in providing IT and technology services to Quebec businesses. Its mission is to offer Quebec companies IT services tailored to their needs. Acting as an external IT department, it handles all of a company's IT tasks, allowing it to focus on its business activities. It achieves this by collaborating closely with its clients and putting their interests at the center of its concerns.

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