Outsourcing 101

Are you a business owner or manager struggling to manage your IT department? Do your employees lack expertise? Is it difficult to find qualified staff? Is continuing education costing you a lot of money? Do you have an internal workload and want to focus on your company's business processes?

If you answered yes to any of these questions, outsourcing might be for you!
IT outsourcing, also known as outsourcing, involves delegating part of your internal activities—the operation of IT services—to external parties. It's a transfer of functions during which the client-supplier partnership is collaborative.

Your IT service provider will perform the same functions as an in-house IT team, but at a fraction of the cost. Technical support, network administration, IT project management, training—it's all here!

The advantages

A service adapted to your needs

No matter the size of your business, the service you receive will be tailored to your needs. Your technical partner will find answers and solutions to your problems. Your company will thus rely on a solid IT infrastructure adapted to your budget, your objectives, your growth, and your timelines.

Saves labor and money

By outsourcing your IT solutions, the bill will often be lower than the costs associated with administering an in-house IT department. For a lower cost, you'll have access to a proactive, highly specialized team that will optimize your IT and technology infrastructure.
Furthermore, you'll be able to forecast IT management costs from the moment the contract is signed and determine its duration. Whether your needs are one-off or long-term, you'll always benefit.

Pricing models

There are generally two pricing models prevalent in the IT management industry: hourly (on-demand) or monthly, which offers a fixed price per user. This pricing model is more flexible and allows businesses to access service only when needed. Monthly pricing allows businesses to set their own costs and access support at any time.

Focus on your activities

With centralized IT management, 24/7 technical support, enhanced network security, and more, you'll have more time to focus on your core business activities. Whether
it's customer service, sales, or strategic planning, your managed service provider will allow you to focus only on what's most profitable for you. So, you could say it's a two-bird kill; your IT expenses will be lower, and your IT systems will maximize your efficiency.

Domination of competition

Your expert partner will work full-time to achieve your goals. By acting as your technology advisor, they will expand your knowledge base by constantly monitoring new processes. Rapidly evolving technologies require skills and agility that an external IT team can offer, especially if your company is small or medium-sized.