Automating Order Entry with AI-Powered OCR

May 5, 2025
8 min read
Automation AI work
AI-Powered
OCR Tools
Desk with paper and pen

Client - Brasseurs du Nord: A brewery based in the Montreal region with a mobile sales force

Industry - Food & Beverage — Craft Brewing

Team - 10+ sales reps on the road, multiple production teams onsite

The Situation

The brewery's sales representatives were frequently submitting purchase orders manually — via scanned handwritten forms, photos of receipts, or phone calls. These orders had to be retyped by administrative staff and manually pushed to the production system.

The process was:

  • Time-consuming and error-prone
  • Dependent on office hours and manual intervention
  • Slowing down production planning and response times

As demand grew across bars, restaurants, and retailers, these inefficiencies became a major friction point between sales and brewing operations.

The Nexxo Solution

Nexxo proposed and implemented an AI-based Optical Character Recognition (OCR) solution tailored to the real-world needs of mobile reps and in-house production teams.

Key deliverables:

  • Deployment of a mobile-friendly OCR tool that scans order forms and handwritten notes
  • Integration with brewing and inventory systems for seamless data transfer
  • Validation logic to catch input errors before orders hit the floor
  • Simplified workflow: Rep takes a picture → OCR captures info → Order automatically created in the system
  • Implementation of tracking dashboard so reps and managers can follow order status in real time

Results

85% reduction in manual data entry
Order-to-brew time cut by over 60%
Full deployment in under 4 weeks
Improved accuracy and faster client service
Empowered reps with faster, mobile-native tools

What the Client Said

"Our reps are thrilled. They take a picture and it just works. No delays, no double entry. Nexxo helped us modernize a key piece of our operations without overhauling everything else."
Operations Director, Montreal Brewery

Why Nexxo

Automating business processes isn’t just about saving time. It’s about unlocking flow across teams and systems. Nexxo brings a mix of cutting-edge tools and field-tested pragmatism to help SMBs modernize their operations, one high-impact process at a time.

We believe that technology should adapt to your workflows, not the other way around.

Automation AI work
AI-Powered
OCR Tools
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