The Situation
The brewery's sales representatives were frequently submitting purchase orders manually — via scanned handwritten forms, photos of receipts, or phone calls. These orders had to be retyped by administrative staff and manually pushed to the production system.
The process was:
- Time-consuming and error-prone
- Dependent on office hours and manual intervention
- Slowing down production planning and response times
As demand grew across bars, restaurants, and retailers, these inefficiencies became a major friction point between sales and brewing operations.
The Nexxo Solution
Nexxo proposed and implemented an AI-based Optical Character Recognition (OCR) solution tailored to the real-world needs of mobile reps and in-house production teams.
Key deliverables:
- Deployment of a mobile-friendly OCR tool that scans order forms and handwritten notes
- Integration with brewing and inventory systems for seamless data transfer
- Validation logic to catch input errors before orders hit the floor
- Simplified workflow: Rep takes a picture → OCR captures info → Order automatically created in the system
- Implementation of tracking dashboard so reps and managers can follow order status in real time
Results
85% reduction in manual data entry
Order-to-brew time cut by over 60%
Full deployment in under 4 weeks
Improved accuracy and faster client service
Empowered reps with faster, mobile-native tools
What the Client Said
"Our reps are thrilled. They take a picture and it just works. No delays, no double entry. Nexxo helped us modernize a key piece of our operations without overhauling everything else."
— Operations Director, Montreal Brewery
Why Nexxo
Automating business processes isn’t just about saving time. It’s about unlocking flow across teams and systems. Nexxo brings a mix of cutting-edge tools and field-tested pragmatism to help SMBs modernize their operations, one high-impact process at a time.
We believe that technology should adapt to your workflows, not the other way around.