Technical sheet: Datto

When you choose to outsource your IT services with Nexxo, you're also choosing to work with our provider, Datto. Find out what we love about this platform.

Why Datto?

Datto is a specialized tool for IT service providers.

Datto's services range from RMM (Remote Monitoring & Management) to Business Continuity Management. It's a comprehensive, integrated tool that provides IT service providers with a centralized management tool. Its features enable proactivity and flexibility to improve both the provider's and, more importantly, the client's productivity.

The feature enables remote monitoring, management, and support of endpoints via the cloud. This tool enables rapid action and increases operational productivity.

The IT business management solution. This tool centralizes all of our customer information into a single platform and allows for better data visualization, which then allows us to make more informed and in-depth decisions.

The tool is designed for small and medium-sized business service providers, like us!

Datto ensures seamless business continuity and comprehensive disaster recovery. Acting as a safety net for our customers' data, with several different options, every service provider can find a solution that fits their needs.

What we love about Datto

At Nexxo, what we particularly like about Datto is the diversity and complementarity of the services offered. Datto allows us, via a cloud-based platform, to offer our clients quality services with ease of management because it's completely centralized. The detailed reports provided by Autotask also allow us to better communicate with our clients about the status of their IT assets. The tool has also allowed us to improve the automation of some of our processes.

Finally, we really appreciate the involvement and closeness of the team responsible for the success of our use of the platform. Datto assigns a team to each of its clients, thus providing personalized and human service.

datto.com